TERMS & CONDITIONS

Reservation Terms

In order to confirm your booking, we require a 50% downpayment.

​This payment can be made by a transfer via www.paypal.com into the account: info@merlotvillasaruba.com, credit card or via a bank transfer (bank details will be given upon request). We accept: Discover, MasterCard, Diners Club, Visa, Maestro. As soon as we receive the downpayment you will get a confirmation email including all further details. 

Remaining Balance

The remaining due balance including $500 refundable damage deposit can be paid in cash upon arrival (in US$ only), or with credit card (plus 5% credit card fee). Alternatively this can transferred one month prior to arrival, through a bank transfer (bank details upon request) or via PayPal (plus Paypal fee). The damage security deposit will be restituted upon departure in case no damage has been inflicted to the villa.

Check-in/check-out Time

Check-in time: 5pm

Check-out time: 11am

In case you arrive at the villa before 5pm and the villa is still being cleaned, you can always leave your luggage there already. 

If you would like to secure an early check-in or late check-out, this is available upon request for $125 (please contact us for availability).

 

Check-in Procedure

One month before arrival you will receive an email with the arrival details. One of our associates will meet you at the villa to welcome you. Upon arrival you will receive two sets of keys, and a short introduction of the villa. At the villa you will find a manual including the WiFi password and further instructions and information about the villa. During your stay we are available for any questions you might have about the villa.

 

Rates & Seasons

Low Season 2019: May 1 to May 21, May 30 to December 19

Mid Season 2019: January 10 to 31, March 1 to April 30

High Season 2019 (different rates apply): February 1 to 28, May 21 to 29

Holiday Season 2019/2020: December 20 to January 10

Low Season 2020: May 1 to 18, May 30 to December 17

Mid Season 2020: January 10 to 31, March 1 to April 30

High Season 2020 (different rates apply): February 1 to 28, May 19 to 28

Holiday Season 2020/2021: December 18 to January 10

 

The minimum stay is 3 nights (during Soul Beach Festival the minimum stay is 5 nights and during High Season 10 nights).

Rates are per night and based on occupancy of four guests, each additional guest is US$25 per night extra. 

Children up to 2 years stay free of charge (baby cribs available upon request). 

Rates include an electricity allowance (up to US$50 per night)* and exclude US$150 final cleaning and 11% Tourist Tax and Environmental Levy.

* The utilities allowance is more than sufficient when using water and electricity consciously, meaning; keeping doors and windows closed when the AC is on and turning off the AC when leaving the villa.

Cancellation Policy

Cancellations can be made up to two months before arrival, in which case the full confirmation amount (minus transfer costs) shall be returned. Cancellations within two months before arrival will be charged the full amount. We recommend all our guests to retain travel insurance for protection against unforeseen circumstances that may cause a cancellation. 

Long Term Rental

Please contact us for availability and special long term rates via info@merlotvillasaruba.com 

GET IN TOUCH!

Merlot Villas Aruba

Salina Cerca 47 | Palm Beach, Aruba

T. 00297-733 0106 (Office)

T. 00297-733 0100 (Español)

E.  info@merlotvillasaruba.com

     00297-733 0108 (WhatsApp)

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© 2019 by Merlot Villas Aruba (Odius Realty N.V.)